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REFUND POLICY

We provide a 100% refund guaruntee if your products do not arrive, or arrive faulty. We also will provide a further compensation to cover the time wasted. At TheAusPlug, we value our customers time.

FAQ (Frequently Asked Questions)

  • How long does shipping take?

    Our products take up to 1-2 weeks to arrive to your doorstep, this is as we are ordering the products and shipping them directly from our overseas warehouse, meaning your product is completely brand new un-touched.

  • How can I trust you?

    We understand that many online services may seem untrustworthy, but we have a strict refund policy that states a full refund + comepensation if products do not arrive.

  • Are you products authentic?

    We have no affiliations with any brands shown. Our products are high-quality reps, meaning no, they are not. If you have any further questions regarding this feel free to contact us.
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*NO AFFILIATION WITH BRANDS SHOWN*